The release day has come! Today, we're thrilled to present Chatalyst version 2.0 which includes a wide range of features and improvements that empower your customer support and make you even more productive!

What’s new in this version?

Get 6 operator seats for your team (this is included in pricing plan but in case you want more seats, it'll be $10 for each additional seat)

Auto-assign chat on a sequential order to make sure your team agents get to control equal chats

Instantly track real-time visitor behaviors in Cart page without delay (when they add product to cart or remove any product from cart) so you can take action immediately to increase checkout rate

Create advanced triggers to sort out visitor groups on your site (which sources they come from/ searching for products/ viewing products/ added to cart/ check out successfully and much more)

Target customized messages for different visitor groups with a pop-up message

Integrate live chat FAQs inside chat box to help shoppers find answers they are looking for in a faster way

Replace old chat widget with upgraded and stunning widget customizations

New pricing plan update

To make sure we continue offering the best service we can, we have removed the free plan and apply the new pricing plan at the price of $19.95 monthly. This change will let us be able to grow our team, move up to more powerful application infrastructure and bring even more striking features to help supercharge your sales faster. Starting from January 25, 2021, the new pricing plan called All-in-One plan includes:

All premium features we've released
6 operator seats (optional: if you want extra seats, it'll be $10 per seat)

Important note:

However, all users who installed Chatalyst prior this new update, will still be able to access all premium features for free without being charged (unless you uninstall the app and reinstall again). This is our thankful gift for all our valuable users who have been supporting us from the beginning of Chatalyst.

If you have any questions or feedback concerning this release, please don't hesitate to contact us. We'd love to hear from you!
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