Through Report section, it will show statistic data record including:

Total visit: the total number of visitors

Chat start by staff: chat was proactively chatted by staff

Chat start by visitor: chat was started by visitors randomly

Conversation rate: the percentage of visitors who take a desired action.

Should you need further support, please feel free to contact us via live chat or email us at support@perfectapps.io
Was this article helpful?
Cancel
Thank you!