1. From store owner
There are two ways to get notification

You can turn on the option "Desktop Notification" to get notification pushed on desktop. Once there's a message coming to your store, there will be a notification pushed on your window to notify you about the chat.



Note: this option can only work when you allow notification on your browser:



In case you are not logged in to the app and there's a new message but hasn't been replied within 15 minutes, the app will send an notification to store owner's email address like this:



2. From customer`s side

Your customers will get notification on bubble chat.



Should you need further support, please feel free to contact us via live chat or email us at support@perfectapps.io
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