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Specialized speed optimization service
Do I need to provide store permission for the process to start?
Can I make changes to the site while your team is working on it?
We highly recommend to only have 1 person working on the site at a time. The reason is that since we work on a backup/duplicated theme, if you make any changes to your live theme during our optimization process, you will have to apply those edits to our working theme as well, so it should be better to avoid any unnecessary changes (including but not limited to adjust theme code or change to a new theme, install new apps, upload new products or images) until we finish our job. Thank you so muc
How is the price of Swift Expert Service in comparison to other speed services' price?
At Swift Expert Service, we bring an in-depth optimization for Shopify stores with 100% guarantee for a lighter and faster site through process as following: Using specialized tools to measure and analyze your store speed performance before optimizing. Providing a detailed Evaluation Report about our findings and recommended actions to improve performance. Depending on real situation considering the store structure, we might optimize your store using these techniques, including but
Why speed score on Google PageSpeed Insight important?
Beginning from this August 2021, Google will complete their update on new algorithm that speed score is one of the most important factors for SEO ranking and advertisment. You can check this link for detailed informtion. In another word, your website would be hard to do an effective SEO campaign and grow in sales revenue if the speed is too slow. That can be considered one of
Are the changes you make future-proof?
Refund Policy for Swift Expert Service
With any job, there is always a chance when it will not turn out as expected. In case you are unhappy with and/or concerned about the results of your request, we highly appreciate your assistance in order to identify if there was a miscommunication and explain to our Customer Support (CS) agent how the completed work did not meet your expectations. We assume that you have fully understood what we described about our service in our FAQs. In the worst situation, if the discussion doesn’t resolve
What is our guarantee?
We are going to spend the best of our ability to give an excellent service and perform the optimization you paid for. In most cases, we can make your site lighter and faster and will demonstrate the detailed results after optimizing for your reference. Otherwise, we will refund you. For more details about Refund policy, check it here. Also, please be kindly noted: We use Google PageSpeed Insight to measure before / after performanc
What can I expect from Swift Expert service?
We provide full package service in which we are going to use our knowledge to optimize your store as much as we can. However, please be kindly noted that there are limits to what we can optimize: Your theme and 3rd party apps: many of them have their own limitations which affect what we can optimize. Back-end/server configurations from Shopify Design choices Despite that, we can give suggestions to you to consider a suitable theme/app(s) for your store. In most cases, we can m
What is your standard process after I paid the fee?
After paying service fee ($150 for full package service), you will go through our standard process as following: A Customer Support (CS) agent will be assigned to support you throughout the process after you create a ticket. A senior developer will be assigned to work on your store. You would be required to provide necessary permissions to a Staff account which lets you control which sections of
Can you make my site load in under X seconds?
The loading time depends on a few factors: 1. Which tool are you using to evaluate the speed? (GTmetrix, Google PageSpeed Insights, etc) We would highly recommend you to choose Google PageSpeed Insight tool as it's the most reliable tool at the moment. The higher your speed score on that tool is, the higher your site ranking is. 2. Which is the connection speed of the testing tool or the user who is performing the test?
Who is the Swift Expert Team?
Our speed experts are senior Shopify developers who have years of experience regarding developing apps and optimizing Shopify sites, so we extremely understand the Shopify system and the way it works on a daily basis. Along with that, we have learnt and researched Google Search, PageSpeed Insights and relevant performance tools, then applied it to many merchants’ stores which has satisfied a lot of customers including the ones who have left 5-star reviews in the App Store as you can see. A lo
Will my store have a higher score after your optimization?
The score really depends on what tool you are going to use. The score is based more on emulation than real loading speed. These are good general tools to get ideas for performance optimization but they are NOT good for Shopify stores because stores’ scores mainly depend on the theme and 3rd app(s) you are using. Therefore, Sho
Is my store/theme/data/information secure?
It's a sure thing! When we start working to analyze then bring all optimization on your store with Swift Expert Service, we backup everything including your live theme, and only work on the duplicated theme in order to prevent changes to your live site and real business. After we have done analyzing your store and working on the duplicated theme, we will send you a detailed analysis report, and allow you to preview the duplicated theme first to make sure that you're satisfied with the optimiza
Does your optimization work cover mobile, desktop, or both?
Our optimization work which we've analyzed and applied covers your store and all devices. Regardless of the device accessing your website, it is the same code base, just styled differently according to the screen size. Should you need further support, please feel free to contact us via live chat or email us at email@example.com