How is the price of Swift Expert Service in comparison to other speed services' price?
At Swift Expert Service, we bring an in-depth optimization for Shopify stores with 100% guarantee for a lighter and faster site through process as following: Using specialized tools to measure and analyze your store speed performance before optimizing. Providing a detailed Evaluation Report about our findings and recommended actions to improve performance. Depending on real situation considering the store structure, we might optimize your store using these techniques, including notPopularWhy speed score on Google PageSpeed Insight important?
Beginning from this August 2021, Google will complete their update on new algorithm that speed score is one of the most important factors for SEO ranking and advertisment. You can check this link for detailed informtion. In another word, your website would be hard to do an effective SEO campaign and grow in sales revenue if the speed is too slow. That can be considered one ofPopularWhat you can do and should not do when our Experts are working on your store?
The optimize process will normally take around 4-7 business days depending on the complication of your theme structure. During this time, if there’s any changes to your store, we would have to start the optimize process again from scratch, which costs us time and effort. Therefore, you may have to pay for more ticket(s) if you make changes and require us to update our optimization following your changes during optimizing progress. The number of tickets you will be charged depends on the effect oSome readersDo I need to provide store permission for the process to start?
Yes, we need Apps, Themes, Product, and Reports permission to evaluate and optimize your store speed. Therefore, our CS agent will ask for your permission on Staff account to access to those sections. Also we do have Privacy policy here, so please do not worry about leaking your valuable information. HOW TO SEND STAFF ACCOUNT TO US You should create a staff account to email: support@onecommerce.io for usSome readersAre the changes you make future-proof?
We try our best to make future-proof as much as possible by editing the Liquid theme code and using JavaScript anywhere when applicable. Therefore, generally the edits we perform on your theme are long lasting. We also provide recommendations in the report at the end of the project in order to give you information for the future. Keep in mind that any changes you make after we have done optimization task can easily affect our final testing result, and we should not have any responsibility inSome readersWhat can I expect from Swift Expert service?
This article will provide you a detailed view of what you can expect and what we do not guarantee with our Swift Expert service: What you can expect from Expert solution: A higher mobile speed score on Google PageSpeed Insights Your website speed will be taken care by senior Developers with 5+ years experience on Shopify market. Depending on real situation considering the store structure, we might optimize your store using these techniques, including not limited to: Lazy load imaFew readersRefund Policy for Swift Expert Service
With any job, there is always a chance when it will not turn out as expected. In case you are unhappy with and/or concerned about the results of your request, we highly appreciate your assistance in order to identify if there was a miscommunication and explain to our Customer Support (CS) agent how the completed work did not meet your expectations. We assume that you have fully understood what we described about our service in our FAQs. In the worst situation, if the discussion doesn’t resolveFew readersCan I make changes to the site while your team is working on it?
We highly recommend to only have 1 person working on the site at a time. The reason is that since we work on a backup/duplicated theme, if you make any changes to your live theme during our optimization process, you will have to apply those edits to our working theme as well, so it should be better to avoid any unnecessary changes (including but not limited to adjust theme code or change to a new theme, install new apps, upload new products or images) until we finish our job. Thank you so mucFew readersWhat is our guarantee?
We are going to spend the best of our ability to give an excellent service and perform the optimization you paid for. In most cases, we can make your site lighter and faster and will demonstrate the detailed results after optimizing for your reference. Otherwise, we will refund you. For more details about Refund policy, check it here. Also, please be kindly noted: We use Google PageSpeed Insight (httpFew readersCan you make my site load in under X seconds?
The loading time depends on a few factors: 1. Which tool are you using to evaluate the speed? (GTmetrix, Google PageSpeed Insights, etc) We would highly recommend you to choose Google PageSpeed Insight tool as it's the most reliable tool at the moment. The higher your speed score on that tool is, the higher your site ranking is. 2. Which is the connection speed of the testing tool or the user who is performing the test?Few readersWhat is your standard process after I paid the fee?
After paying service fee ($150 for full package service), you will go through our standard process as following: A Customer Support (CS) agent will be assigned to support you throughout the process after you create a ticket. A senior developer will be assigned to work on your store. You would be required to provide necessary permissions to a Staff account which lets you control which sections ofFew readersWho is the Swift Expert Team?
Our speed experts are senior Shopify developers who have 5+ years of experience regarding developing apps and optimizing Shopify sites, so we extremely understand the Shopify system and the way it works on a daily basis. Along with that, we have learnt and researched Google Search, PageSpeed Insights and relevant performance tools, then applied it to many merchants’ stores which has satisfied a lot of customers including the ones who have left 5-star reviews in the App Store as you can see. AFew readersWill my store have a higher score after your optimization?
The score really depends on what tool you are going to use. The score is based more on emulation than real loading speed. These are good general tools to get ideas for performance optimization but they are NOT good for Shopify stores because stores’ scores mainly depend on the theme and 3rd app(s) you are using. Therefore, ShoFew readersIs my store/theme/data/information secure?
It's a sure thing! When we start working to analyze then bring all optimization on your store with Swift Expert Service, we backup everything including your live theme, and only work on the duplicated theme in order to prevent changes to your live site and real business. After we have done analyzing your store and working on the duplicated theme, we will send you a detailed analysis report, and allow you to preview the duplicated theme first to make sure that you're satisfied with the optimizaFew readersDoes your optimization work cover mobile, desktop, or both?
Our optimization work which we've analyzed and applied covers your store and all devices. Regardless of the device accessing your website, it is the same code base, just styled differently according to the screen size. Should you need further support, please feel free to contact us via live chat or email us at support@onecommerce.ioFew readersCan my website get 90 points on Google PageSpeed Insights after being optimized by Swift Expert service?
Achieving the level of 90 points for mobile speed on Google PageSpeed Insights is an ideal scene that most stores owner would love to reach after optimizing. With Swift Expert service, we always try our best to boost your score as high as possible. However, the result depends on many different elements as follows: 1. Your store's theme structure Theme structure is the basic element determining your loading speed. If the essence of the theme is slow then the score is not expected to be as hFew readersHow to improve your speed performance
This article will provide you a check list of what elements that you can control to improve your website speed performance. If you don't know how to measure your site speed, you can use Google PageSpeed Insights tool at this link: https://pagespeed.web.dev/ 1. Your store's theme structure Theme structure is the basic element determining your loading speed. If the essence of the theme is slow then the score is not expected to be as high as a well-structured theme. In most cases, weFew readersWhat is Experts Care plan?
From April 2023, we are so excited to notify you that we have released a brand new subsciption plan, which is the combination between AI optimization and Human optimization, which is Experts Care plan with the detailed functions as following: Guarantee to increase speed score on Google PageSpeed Insights Served by AI System + Experienced Developers Unlimited images to compressed Unlimited cloud backup Free speed audit and consultant before optimizing DedFew readersShould I keep your app when the Experts project has been completed?
Our Experts service provides 100% human solution to improve your website speed performance. However, after the project has been completed, you should keep our app in your app list for the following reasons: We provide life-time support even though the Experts ticket has been closed. Keeping the app will help you reach us easilier if there's any problem relating to speed occured in the future. We will also keep monitoring your website performance after delivering you the optimization so stayiFew readersWill the optimize result remain if I update my theme version in the future?
Updating theme version is essential to get your theme structure the latest features, and to ensure that you'll get access to all of the latest bug fixes and updates to the code. Normally, our optimize codes will still work well on the new updated theme. If you updated your theme version and our optimize codes disappear, we will help to apply the codes to your new updated theme again without any extra charge. However, in case the new theme structure is not compatible with the optimize codes orFew readersWhat should I do if my speed score decrease after optimizing by Expert?
We optimize your website by editing the Liquid theme code and using Javascript. If there's no changes on your website after the optimize work has been done, the speed score will remain on the same level in the future. If you find your score varies in around 5-10 points, it would be normal due to the unstable of Internet connection and server. However, if you find the score decreases significantly by more than 10 points, there's may have problem somewhere. In that case, please kindly contact ourFew readers